Companionship & conversation
A friendly face, a proper chat and time spent doing the things you enjoy.
Welcome to Side by Side
I’m so pleased
you’re here.
Side by Side is about making life a little easier, a little less lonely and, hopefully, a little more enjoyable.
Bespoke, unrushed wellbeing support — offered personally by me, Hayley.
A little about me
Side by Side is not a big care company.
It’s me, supporting you.
I created Side by Side because I’ve seen how easily support can become rushed and task-focused — a quick visit, a list of jobs and then on to the next person.
I believe people deserve time to make choices, enjoy company and keep doing the ordinary things that make life feel like their own. That might be going out for a coffee, doing a bit of shopping, returning somewhere you’ve missed or simply having someone alongside you at home.
Some days we might have plans. Some days we might just see where the day takes us. What matters is that it feels like your time.
It starts with one question…
What does a good day
look like to you?
There is no fixed package and no one-size-fits-all routine. These are simply some of the ways I can be by your side.
Getting out & about
A walk, a café, the shops, the newsagent or somewhere you’ve been missing.
Shopping & errands
Practical support that helps everyday life feel a little easier.
Appointments
Company, transport and reassurance before, during and after an appointment.
Hobbies & activities
Making space for interests, connection and the things that bring you joy.
Confidence & independence
Gentle encouragement to keep doing what you can, in the way that suits you.
Everyday wellbeing
Unhurried support with meals, medication routines, personal care or time at home.
Time for others to recharge
Trusted support that gives the people around you time to rest or get things done.
No forms. No pressure.
Make a little note for our chat
Tap anything that sounds helpful. You can change your mind as often as you like.
Choose anything you’d like to talk about.
Email HayleyThe Side by Side Promise
To listen. To take my time. To respect your choices.
And to never forget that a good life is about more than simply being cared for.
Thoughts from the heart of Side by Side
A little from Side by Side
Small reminders of what this service is really about.
Some days we might have plans. Some days we might just see where the day takes us.
Getting out more, staying connected, keeping your independence — or simply having someone you enjoy spending time with.
What matters is that it feels like your time.
Always at your pace
“Support should fit around your life.
Your life should never have to fit around the support.”
We’ll keep talking, keep listening and change things when your needs or your day changes.
Kind words
I have known Hayley for some considerable time and she is very trustworthy and always on time. She has a way of lifting people up when they are down. Hayley is very good at her job. She will listen to who she is caring for; it’s not a case of rush in and rush out. She will spend time and takes her job very seriously. If something is not right, she will report it to me. Hayley is a very kind and caring person and will do anything to oblige. I strongly recommend her.
Husband of a client · August 2026
Clear and simple
Wellbeing support prices
Simple, flexible support – with time to do things at your pace.
Up to 30 minutes£20
Up to 1 hour£30
Additional hours£25 per hour
Half day (up to 4 hours)£100
Full day (up to 8 hours)from £180
A few examples
2 hours£55
3 hours£80
4 hours£100
Outings, travel & additional costs
Mileage
When my car is used as part of a wellbeing visit or outing, mileage is charged at 55p per mile. Mileage is calculated for the journey made with or for the client as part of the agreed visit.
Refreshments & meals
Clients pay for their own refreshments, meals and other personal purchases. I will pay for my own refreshments and meals.
Parking, tolls & activity costs
Any parking, tolls, admission charges or other costs connected with the client's chosen outing will be discussed wherever possible in advance. Where a charge is required for me to accompany and support the client, this will also be agreed beforehand.
Expenses paid on your behalf
Where practical, clients will pay their own expenses directly. If I need to pay for something on a client's behalf, the exact cost will be recorded and added to the next invoice. No additional fee or mark-up will be added.
Need something a little different?
We can talk about what would work best for you. Side by Side support is designed to be flexible, personal and unrushed. Any additional costs will be explained and agreed wherever possible before they are incurred, so there are no unexpected extras.
Let’s have a chat
Could Side by Side
make life feel a little easier?
You don’t need to know exactly what you need before getting in touch. Tell me a little about you, and we’ll take it from there.
Supporting people across Cardiff and nearby communities.
I’m looking forward to getting to know you.
Hayley x